> It does seem to me that net neutrality makes it effectively impossible for ISPs to differentiate, because they're all compelled to sell the same product - dumb pipes.
If ONLY they viewed themselves as a dumb pipe, I could actually shop on relevant metrics—price, availability, bandwidth, latency—and I would be happy to switch to the best available ISP in the market. As it is, it's actually very difficult to find any numbers on availability, bandwidth, and latency.
Instead, I'm forced to compare prices and offerings. The offerings are actually an UPPER bound on bandwidth, rendering comparison meaningless for comparing ACTUAL bandwidth. The pricing advertised is often not for internet but some "bundle" of varied services, most of which will drastically increase in price after the first year, and only one of which (broadband internet) I actually want. For instance, I see ads for FiOS all over the damn place—successfully suckering me in, I might add—but in spite of living in residential, downtown city for the last eight years of my life I've never actually found a place I can actually get fiber.
ISPs are already impossible to differentiate in terms of actual value. Selling dumb pipes can only improve.
If ONLY they viewed themselves as a dumb pipe, I could actually shop on relevant metrics—price, availability, bandwidth, latency—and I would be happy to switch to the best available ISP in the market. As it is, it's actually very difficult to find any numbers on availability, bandwidth, and latency.
Instead, I'm forced to compare prices and offerings. The offerings are actually an UPPER bound on bandwidth, rendering comparison meaningless for comparing ACTUAL bandwidth. The pricing advertised is often not for internet but some "bundle" of varied services, most of which will drastically increase in price after the first year, and only one of which (broadband internet) I actually want. For instance, I see ads for FiOS all over the damn place—successfully suckering me in, I might add—but in spite of living in residential, downtown city for the last eight years of my life I've never actually found a place I can actually get fiber.
ISPs are already impossible to differentiate in terms of actual value. Selling dumb pipes can only improve.