How are you promoting your products? I am part marketer and part developer, but I am finding it difficult to market to developers :)
I recently launched http://www.smsinbox.net for Twilio devs, and am slowly gaining some users, but finding it very difficult to reach the target audience, and/or get visitor/user feedback.
The landing page looks a bit too sparse (and unprofessional), which would turn me away. [1] Consider filling it out a bit more with: screenshots, pricing, a privacy policy, etc.
Take a look at s3stat.com above for a good example, it's much more polished without much more content.
[1] I send a few thousand SMS a month via Twilio for thesimplepostcard.com
I suggest integrating this with every single help desk software you can. They all provide integrations. We were looking for something like this earlier in the year as it pertains to customer support and using SMS as a channel.
If help desk isn't the answer, then maybe another type of platform. Generally, I think you need to ride the coat tails of larger platforms.
(Note: I do realize this is developer focused today, but it didn't necessarily need to be.)
This. I've been building useful things too. But reaching out to and promoting them has been the challenge. Most of my ideas are in the consumer space though.
I recently launched http://www.smsinbox.net for Twilio devs, and am slowly gaining some users, but finding it very difficult to reach the target audience, and/or get visitor/user feedback.