I'm in a senior role on my team, and this is exactly how I'd describe the support I try to give my teammates when they ask
I think this level of support is a fairly widespread target for the first interaction on a topic. We're (generally speaking) working among fellow talented professionals within a small-enough window of related disciplines and skill levels. The reasonable assumption is that someone requesting help needs just enough new information to establish connective tissue in their own mental understanding of a problem to become self-sufficient again (even if that means doing more research, learning, digging, etc... on their own). Topics that require a "brain dump" from someone with the institutional knowledge is a sign of technical debt and that information belongs in internal documentation.
I think this level of support is a fairly widespread target for the first interaction on a topic. We're (generally speaking) working among fellow talented professionals within a small-enough window of related disciplines and skill levels. The reasonable assumption is that someone requesting help needs just enough new information to establish connective tissue in their own mental understanding of a problem to become self-sufficient again (even if that means doing more research, learning, digging, etc... on their own). Topics that require a "brain dump" from someone with the institutional knowledge is a sign of technical debt and that information belongs in internal documentation.