When you ask general questions you get "We did not do anything illegal, we did something wrong though; but, people do not read Terms Of Use/Privacy, and they do not read manuals"
When you ask very specific questions you get "I need to get back to you on that", right?
There is clearly a conflict of interest there. In a public hearing the CEO of his own company is basically forced into giving up their trade secrets on how and why his company even got so successful in the business of ad targeting.
The question is: In his place, what would you do? Tell everything and potentially break your own company, your system, life achievement, whatever? Or be careful and vague to save it? I'm not trying to defend his position, but rather to understand it. In any case, he maneuvered himself and his company in a situation where it'll be impossible to keep secrets anymore. Nothing will ever be the same, and he is responsible for it, because it was his idea and his intention behind enabling his company to connect people by selling ads.
Trade secret ? What would that be ? Is there a secret sauce to Facebook's success beyond the early mass adoption and dedication to adtech/attentioneconomy from the beginning ?
I believe so, yes. Why else would they be so successful? Any other attempt to replace Facebook (or even copy it) as a social network had failed or remained insignificant. Why? I think, because they cannot agree on how to finance their services on large scales. Facebook has vast monetary resources and they know to manage them.
I imagine the story of Facebook as this. In the beginning Facebook was just another campus project gone wild. But then there was an idea to grow beyond the campus, somehow. The question arose: where do we get the money? Answer: Well, we do online ads. Later: How do we grow world-wide? We need even more money, we need to bring in and convince investors, that we have a vast network of ads and that's basically a dead-sure cash cow. So, Facebook mutated from an innocent campus project into a cash cow, just because that's the way it goes. But, it doesn't mean that it's right. So, the question is: What does Facebook do to keep ahead of its competition (Apple, Google, ... as Zuck said)? It's a trade secret, right?
> Why else would they be so successful? Any other attempt to replace Facebook (or even copy it) as a social network had failed or remained insignificant.
Would this not be adequately explained by the first movers advantage (or maybe not the very first, but very early), coupled with the network effect?
> What does Facebook do to keep ahead of its competition
It's just the network effect. Google Plus was ahead of Facebook in multiple ways, but it just couldn't take off (sure the fact that Google set unrealistic goals and followed an awful strategy didn't help)
It's a crass kind of life achievement if all of his life has lead up to adtech. I refuse to believe that there is no middle ground between what facebook is doing and what the average user would like to see them doing.
Well that's an interesting juxtaposition. His life achievement would then be "he connected people all over the world" but what he essentially did "was selling ads and he was good at it".
There's always a middle ground. You give up a bit of privacy and benefit from some product "free of charge". See? The questions are how much is "a bit", who decides what is in it and who decides who gets what? To agree on middle ground there need to be ground rules/terms. So, the problem is that Facebook alone is deciding upon which rules users get to use their services.
It all revolves around what you define as 'a bit' and as long as there is a billion more to be earned by stretching that definition it will be stretched.
When you ask very specific questions you get "I need to get back to you on that", right?
There is clearly a conflict of interest there. In a public hearing the CEO of his own company is basically forced into giving up their trade secrets on how and why his company even got so successful in the business of ad targeting.
The question is: In his place, what would you do? Tell everything and potentially break your own company, your system, life achievement, whatever? Or be careful and vague to save it? I'm not trying to defend his position, but rather to understand it. In any case, he maneuvered himself and his company in a situation where it'll be impossible to keep secrets anymore. Nothing will ever be the same, and he is responsible for it, because it was his idea and his intention behind enabling his company to connect people by selling ads.