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Definitely. My account was recently frozen under a 'random check' to very my phone number. They didn't like the fact that I didn't have a land line phone number, cell phones are not accepted! It took 3 weeks to get it verified through their customer service.


That's an issue, since I haven't had a land line since 2002 or so. I don't even know my direct cell line any more: every 5 or 6 months I have to look it up in Google Voice.


eventually someone picked up on customer service that didn't care and just verified it without asking any questions.. others though wouldn't do it.




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