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That opens them up to a ton of liability (what if something unforeseen happens), for very little gain. I can't imagine any company doing something like that.


Then maybe don't be in the infrastructure business?


Really. Google seems like a corporate incarnation of Engineer's Disease.


There are lawyers for covering the obvious foreseeables. For the rest, there are more lawyers.

Providing credible hostages is a good way to build trust. Such a promise would be fairly credible if drafted properly.


The gain is hundreds of millions of dollars of new business that they are currently losing to competitors who don't have a reputation for dropping services.


You just gave the potential upside without highlighting the very real downsides.




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