They used to be very good if you wanted a non-scammy registrar with a huge selection of TLDs and ccTLDs. However, in recent years, success seems to have gone to their head and the service is nothing like it used to be (plus their latest control panel UX is an abomination).

Feels like the CEO has made his money, forgotten the company's roots in the process and is happy for Gandi to be just another generic, overpriced registrar running on auto-pilot.