> I'm not convinced the closed/open source nature of his code is responsible for that
Could that depend on the personality traits of the solo founder? What if it's in some people's nature, to feel bad about rejecting make-sense feature request and bug fixes, in order to instead focus on money making things? (Even if logically it'd be the long term good thing to do.) Whilst someone else might have felt just fine, doing that?
If you know about the Big 5 personality traits, maybe this is related to where you are, in the Agreeable vs Assertive dimension.
For someone who is more Agreeable, then, keeping the SaaS closed source, might be the way to go — so there simply won't be any unsupported platform installation problems to ignore but feel bad about.
Could that depend on the personality traits of the solo founder? What if it's in some people's nature, to feel bad about rejecting make-sense feature request and bug fixes, in order to instead focus on money making things? (Even if logically it'd be the long term good thing to do.) Whilst someone else might have felt just fine, doing that?
If you know about the Big 5 personality traits, maybe this is related to where you are, in the Agreeable vs Assertive dimension.
For someone who is more Agreeable, then, keeping the SaaS closed source, might be the way to go — so there simply won't be any unsupported platform installation problems to ignore but feel bad about.