When your "real job" is too busy, gets dropped. When you are ahead of schedule, it gets pulled out to keep you from idling.
It doesn't have to be literally 20% of your time every day, week or quarter, although some people structure it that way in practice.
When your "real job" is too busy, gets dropped. When you are ahead of schedule, it gets pulled out to keep you from idling.
It doesn't have to be literally 20% of your time every day, week or quarter, although some people structure it that way in practice.