We're working on making the quoting process simpler indeed.
What we've learnt that the only companies that can afford a proper quoting system are enterprises: they implement Salesforce CPQ (configure price quote) or Zuora. They are mostly sales-driven, so the investment is worth it.
But it does not make sense for PLG companies, who start with self-serve and layer sales afterwards: the investment is not worth it, and it creates 2 different systems: self-serve and sales-driven billings, not great for the user experience (and for the internal processes!)
But it does not make sense for PLG companies, who start with self-serve and layer sales afterwards: the investment is not worth it, and it creates 2 different systems: self-serve and sales-driven billings, not great for the user experience (and for the internal processes!)