Spotify crashes on me quite a bit too but I stick with it because my kids like Spotify and we have a family subscription which is a pretty good deal. I really dislike the Spotify UI, especially the way podcasts are given so much screen space and it's something I have no interest in and can't figure out how to disable it.

I had free Apple Music for six months and I think it actually sounds better than Spotify (or at least I preferred it, I absolutely do not have audiophile ears) but I don't want to pay for a third music service (we also have Pandora because their radio stations are great) and my kids prefer Spotify.