In my experience, I ordered a fake USB3 capture card (https://www.aliexpress.com/item/1005001773724519.html, check the 1-star reviews, also debunked by Marcan at https://news.ycombinator.com/item?id=30906127), filled out comprehensive documentation of it being fake USB3 and unable to capture stable footage at 1080p60, and AliExpress sided with the seller. I had to file a chargeback to get money back for the fraudulent product. Unfortunately the product maintains a 4.8 star rating, either because of fake 5-star reviews, or because most buyers did not actually evaluate that the product is truly USB 3 or captures stable 1080p60 footage.

Is Amazon better at compensating customers or removing fraudulent product listings?