I can (kind of) understand a tactical advantage in not putting pricing information on the site in order to try and squeeze as much as possible out of each possible customer. But why don't any of them show screenshots/videos/trials of the actual software?
Is it just as simple as "we don't have to because the person buying it doesn't care"? Or is there some tactical reason not to do so that I'm missing?
Or to put it this way, if I were to be trying to enter and disrupt some enterprise software market, am I losing anything by trying to show more of what the actual product does and how it works?
2) No Screenshots because no one gives a shit what it looks like. Enterprise software is SERIOUSLY NOT about usability or pleasure. It is all about being compliant and covering ass. The people who actually use the software aren't making the decision to buy it anyway. From the point of view of [many] execs, the users are being paid so what difference does it make to them, after all its just "point-and-click" interfaces now anyway.
3) If you want to break into enterprise, I think that one of the most important things to them is that your product and support for it will still exist years from now, long after founders have lost all passion for the product.
see also Zed Shaw's hilarious story about an enterprise software project: http://vimeo.com/2723800