I guess that's true. I also guess one should consider the fact that you could (as long as things don't change) "waste" your time writing the documentation once, and saved time accumulates, while "saving" your time today not writing documentation will accumulate time spent on answering questions over and over.
Saved time today VS saved time tomorrow, the constant question for startups :)
Saved time today VS saved time tomorrow, the constant question for startups :)