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I believe that the section on "The security-convenience tradeoff" is fundamentally flawed.

A username and password represent a pair. Neither one has meaning in terms of authentication without the other.

Take the example where I have forgotten my username (JohnGB), but try with what I think it is (Say JohnB), and enter the correct password for my actual username. The system would then tell me that my username is fine, but that my password isn't. From then on, I would be trying to reset the password for a different user as the system has already told me that my username was correct.

Please, for the sake of sane UX, don't do this!



No way, sir. Saying 'you entered the wrong password' in that case is not any more confusing than the ambiguous error that says 'you got one of them wrong but I'm not gonna tell you which.' most reset password systems are keyed to your email address anyway.




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