Very nice anecdote. There's a lot of controversy on how to handle piracy and piracy attempts. Many developers and companies get angry and create police-state quality authoritarian solutions that punish their legitimate users. Obviously from the way I express it I feel this is not the best response. We draw the line at providing hand holding customer support to pirates, but we do gratefully accept well formed bug reports from them, without judgement. Being polite but firm and reasonable sometimes results in a conversion.