>Currently, the team behind Perfect Wiki is just two people. I handle the development and product, and my colleague manages user support
Good product, but I'm concerned about relying on something developed essentially by a single person due to the bus factor... If it's open-source, that's fine — we can fork it if needed. But if it's a SaaS product, what happens if something happens to the developer? Will all my data be lost? Then again, one of the tools we used before was discontinued despite being developed by a fairly large team...
They seem focused and dont have and debt or funding burdens. There risk of something catastrophic happening to an individual is lower than the average business going out of business.
Some sort of data and data structure export/external backup would be a good feature though if it doesn’t already exist
But if I depend on a business making a critical tool, and am paying for the pleasure, then my prior for their going out of business decreases greatly. Their susceptibility to bus attacks remains unchanged however.
Exactly, it can also happen with larger companies and if the creator here decides to step back for
Example he might organize some sort of continuity by selling the product or hiring someone to maintain it
Good product, but I'm concerned about relying on something developed essentially by a single person due to the bus factor... If it's open-source, that's fine — we can fork it if needed. But if it's a SaaS product, what happens if something happens to the developer? Will all my data be lost? Then again, one of the tools we used before was discontinued despite being developed by a fairly large team...