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We had a "fireside chat" type of thing with some of our investors where we could have some discussions. For some small context, we deal with customer support software and specifically emails, and we have some "Generate reply" type of things in there.

Since the investors are the BIG pushers of the AI shit, lot of people naturally asked them about AI. One of those questions was "What are your experiences with how AI/LLMs have helped various teams?" (or something along those lines). The one and only answer these morons could come up with was "I ask ChatGPT to take a look at my email and give me a summary, you guys should try this too!".

It was made horrifically and painfully clear to me that the big pushers of all these tools are people like that. They do literally nothing and are themselves completely clueless outside of whatever hype bubble circles they're tuned in to, but you tell them that you can automate the 1 and only thing that they ever have to do as part of their "job", they will grit their teeth and lie with 0 remorse or thought to look as if they're knowledgeable in any way.



You might appreciate this article since the email curating zealot and "business idiot" (in Ed's phrasing) are basically the same: https://www.wheresyoured.at/the-era-of-the-business-idiot/

My suspicion has always been that people that make enough they could hire a personal assistant but talk about how "overwhelmed" they are with email are just socially signalling their sense of importance.




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