Just an anecdote on UK local government tech incompetence: I received a ticket “Failing to comply with a prohibition on certain types of vehicle” from Hackney council. Initially I thought my car had been cloned as I haven’t driven for months, but either a person or an AI had misread my car number plate. It was all just such a waste of time, especially navigating the Ai designed to annoy you into paying.
Addendum: The really annoying part was when the AI asked me for my ticket number, then asked me for the two digit contravention code.
First, surely they know the contravention code because they gave me the ticket?!
Second, the two digit contravention code was actually a part of a three digit alphanumeric code found in this sentence "52m Failing to comply with a prohibition".
