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> The real story here is B not A

I would assume if you're a journalist in the tech industry worth you salt you probably have a Google contact you could call.



There is a difference between knowing someone at Google and getting someone at Google to go on the record in regard to a customer service issue with a free product as "spokesperson Cristine Sorensen" is reported to have done.


Claims of Brokenness don't get support. Claims of violations of privacy policy and law get support.




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