Lots of hackers think that good work wins, but it's good work marketed well wins, and it turns out that people are incredibly biased towards high-class men, and a name like "James Chartrand" is a prime example.
I challenge her to see the results when she chooses a name like "Tyrone Jackson".
On a similar line, since we don't know her real name then it could just very well be there's some other bias against her name besides the gender issue.
It's not unheard of for names that are associated with a specific ethnicity having an effect. I have a name that's almost impossible to pronounce for English speakers, and I've always noted the difference between when I use my real name or when I use the anglicized version.
Potential clients are going to go with the option that's easier, and yes that might even include things such as: the name that's easier to pronounce, the gender the client can identify with the easiest or the name that clicks subconsciously with them.
These aren't just interesting bits, they're part of the image we portray. Actors have known this for quite some time and it's common to pick stage names.
From what I got from the pseudonym's blog is that 'he' is a Canadian, and suggested French Canadian. If this is true for the real author then there's all the reason in the world for not hiring her.
I want English copy, I don't want it from someone I believe to be French whether my assumption is correct or not. I'm going to hire John Smith over Jean Lefevre at the drop of a hat, however Anglicize Jean Lefevre and you have the employable writers name of John Smith.
I have a very English surname, which has never given me a problem when applying for a writing gig.
As I said, contracting someone to write English copy, I would instinctively and likely purposely hire someone with an English sounding name based on name alone. A French name won't get you hired for writing in English, it might however get you hired to write in French even if your native tongue is English.
It seems the reverse experiment might work as well, for a well known writer to post with an unappealing (and perhaps even female) name and compare the revenue per post on each one. That does not seem overly difficult though the writer might by leaving money "on the table".
Funny you should mention that. I'm Irish and white but my name (Eddy Robinson) 'sounds black' to a lot of people, and I wasn't aware of this until someone I was doing business with expressed surprise on our first meeting. I did a quick straw poll of acquaintances who I'd had first contact via email or seeing my resume and they confirmed this assumption. I can't say it's ever affected me personally though I wonder sometimes if it's a factor when I bid on a job and don't get a reply.
Indeed, and Mrs Browl has suggested I use this form professionally for a little extra sizzle, or even the Irish version (Eamon Mac Robin) for an exotic flavor - I work in the entertainment industry and even behind the camera personal branding carries a little more weight than in some other fields.
Other readers might be interested in this census document on the demographics of common US surnames; turns out there's a 44% probability someone named Robinson is African-American, for example: http://www.census.gov/genealogy/www/surnames.pdf
Jon Stuart Leibowitz decided that Jon Stewart was a better TV name. In America, we had had "Irish need not apply" signs in windows in the 1800s and early 1900s, but that prejudice is basically non-existent; if you think it'll give you a leg up, do it.
When I first visited the US, I was really surprised at the adverts in newspapers for realtors (estate agents). They all had photos of the realtors faces?! Do people choose realtors based on their photo? How would that make any sense at all. Perhaps it's just some custom that's been passed down, but it really freaked me out.
Could you use some other picture of a warm fuzzy respectable person and say "Oh yeah James Hilby-Smithe is currently unavailable, I'm his associate I can help you"? Would that be legal. I wonder if any of them do this already.
> Perhaps it's just some custom that's been passed down
I'm sure they have tested ads without photos, or with photos of something other than people, and found that photos of attractive smiling real estate agents work best.
If it surprises you that this works, I recommend reading Influence: The Psychology of Persuasion by Robert Cialdini. He is a psychologist who has spent years not just studying persuasion in laboratory settings, but "going undercover", taking courses and even doing jobs in all kinds of persuasion professions - door-to-door salespeople, fund-raisers, recruiters, advertisers, etc. He noted hundreds of techniques that he was taught, or that he learned or observed, and categorized them into six principles of persuasion, each forming a chapter of the book.
The book is useful to entrepreneurs who need to market their startups, and useful to humans, who need to understand the techniques that are being used by sales people and marketers of all kinds. I recommend it to everyone. (In case you're worried, Cialdini doesn't recommend unethical techniques, though he does describe some so that you know what to watch out for.)
> I'm sure they have tested ads without photos, or with photos of something other than people, and found that photos of attractive smiling real estate agents work best.
Describing real estate agents as people who use empirical study in their marketing efforts doesn't match with my experience. The industry is full of "do it because that's what we always do" attitudes regarding the marketing of homes. Zillow's research seems to back this up - agent headshot ads performed way worse than anything else (http://www.zillow.com/blog/the-top-and-bottom-performing-ads...).
Real estate isn't quite as simple as just the listing ads. There are tons of things a real estate agent can be good at that make their ad quality irrelevant.
There are probably things they could do that would have a bigger effect than the ad quality. But as long as those ads have some effect, and faces improve them, they'll keep doing it.
Doctors and lawyers often put their faces in ads, too. It looks like people want to see the person they're buying a service from.
I was surprised because if it was tried in the UK, I'm pretty sure it would not work at all. Estate agents show pictures of houses they're selling/sold. Never a picture of their face.
So there seems to be something different in our culture there.
Isn't is customary to put your photo on your CV in the UK? Why is it shocking to have the faces of your realtor when you have the faces of future employees?
(I am not sure if this is an out-dated tradition, but I remember applying for study abroad they wanted a photo with that application as well.)
I can only compare the UK and the US, but in the US realtors are more solo than in the UK. In the UK you'd typically go with a reputable firm of agents, and even then you'd not usually deal with the same agent all of the time. In the US, you would, so personal appeal stands for a lot more.
Ah interesting. I hadn't considered this. I wonder why there aren't realtor firms in the US. I'm much more comfortable dealing with a well known firm than a single individual. I wonder how the fees compare. UK it's typically 1-3% of sale price.
There are realtor firms in the US, like Century 21. However many of them still use pictures of the realtor, like "contact Jane Doe, your Century 21 representative".
I don't know much about this, but I believe most of these firms in the US and Canada are running franchise operations. There may be a nationally advertised logo, and some listing and referral services, but it still all depends on the realtor. They split the commission with the agency.
I can’t think of very many objective criteria that would help someone choose one Realtor®¹ over another. They all get paid the same commission and they all have access to the same database of listings. So it makes sense that they would differentiate themselves from each other by using their handsome faces; what else is there?
¹That HN link to information about third-level keys has changed my life. Possibly not in a good way. :-)
If you see an ad that says “I sold the house pictured here for $300,000”, then for all you know, the guy sitting at the next desk over could have sold it for $350,000.
That logic is quite odd. I'd rather have a data point saying "I sold a house like yours for $300k", than a smiley face. What does a smiley face tell me?
You can’t tell from the picture alone whether or not the house is “like yours” or not. In particular, you can’t compare how much purchasers can negotiate down the price when he or she finds stuff needing repair, or how much the agent can negotiate up the price by convincing purchasers that the floorplan is ideally suited for their special special needs.
I believe you're correct, however they pull this tactic in Canada however the majority of property sales are made through RE/MAX which IS a faceless corporate machine.
It's as if they're saying "Hi I'm an independent contractor, oh just ignore those 99,999 other independent contractors because I'm smiling!"
An empirical study concluded that "black" names had no effect; it was background. On the other hand, it's only people with a certain kind of background that name their kid "Shaniqua" (middle class blacks usually adopt generic North American naming standards). So I'm not sure if that contradicts your point.
I've recently given a lot of thought to shifting from "Joey" to "Joseph" as my day-to-day name. I'm reluctant, but if you're theory is right, it seems like it would command more respect.
Lots of hackers think that good work wins, but it's good work marketed well wins, and it turns out that people are incredibly biased towards high-class men, and a name like "James Chartrand" is a prime example.
I challenge her to see the results when she chooses a name like "Tyrone Jackson".