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Launch HN: Savvy (YC W20) – Give employees tax-free cash for health insurance
186 points by kevc on March 9, 2020 | hide | past | favorite | 143 comments
Hi HN, we are Suril and Kevin, and we are launching Savvy (https://www.gosavvy.com) — a new way to offer health benefits for U.S. startups and small businesses. With Savvy, you give employees tax-free funds, and let them buy any insurance they want. This has recently become possible because of a new federal regulation, which has the potential to significantly improve the healthcare situation for employees, saving them money and giving them more control.

For example, employers could give employees $500 a month for health benefits, and an employee could opt for a $600 health insurance plan. Both the $500 employer contribution and the $100 employee contribution would be fully tax-free.

We (Suril and Kevin) both worked at our own families' small businesses and know first-hand the pain of figuring out health benefits for employees. Today, small employers in the U.S. that can afford to offer health insurance (most cannot) must work with a broker to pre-select 1 or 2 "one-size-fits-all" health plans for their employees. These are called small group health plans, and they come with some downsides.

Employers are in the difficult position of prying into their employees' (or co-founders') medical histories if they want to do a good job, and they take on an HR/benefits role that they may not want or have time for. Additionally, small group health plans come with restrictions — over 75% of employees must participate in the plan, employers must pay at least 50% of the premiums, and the company may need to be above a certain size (typically 2-5 employees).

These downsides, along with the cost of health insurance (more on that in a bit), mean that many small businesses simply don't offer health benefits to their employees. This is bad for employees because they then must pay for health insurance themselves with after-tax income. This effectively means their health insurance, which is already a substantial expense, is 25 - 40% more expensive. This also makes it harder for small employers to attract good employees.

We are only able to launch Savvy because of new regulation that went into effect this year (on Jan 1, 2020). The vehicle we are using to offer this kind of health benefit is called the Individual Coverage Health Reimbursement Arrangement (ICHRA). Outside of the industry, this new regulation has hardly received any attention, but we think it will be big.

Our backgrounds are in HR tech and fintech. While working on a different healthcare product a year ago, we saw the ICHRA regulation get finalized and felt that there was an opportunity to package this new benefits option into a full product that simplified health benefits for small employers.

The U.S. system of employer-provided healthcare, which started when wage freezes were put in place during WW2, is an anomaly among western countries. One of the biggest issues is that the buyer of health insurance (the employer) is not the consumer (the employee). This fundamentally misaligns incentives. Many small employers we speak with don't believe employers should be making this very personal decision for their employees. We agree.

We guide employers through picking a contribution amount (we show them how their contribution compares to health plan prices in their area) and manage the corresponding paperwork, compliance, and payroll adjustments. For employees, we provide an in-app marketplace with access to every individual health plan, as well as vision and dental options. Employees can speak with licensed brokers every step of the way. Because employees control how they allocate their funds, they can even use the money to pay for existing insurance plans, including COBRA from a previous employer.

Most of our revenue comes from flat per-head administrative fees. We make a small amount of money when employees buy insurance through our in-app store, but this hasn't been a focus for us so far since broker commissions are significantly lower for non-group plans. We think this is a good thing because it better aligns incentives for us and our customers, and we are not encouraged to favor one health plan over another based on broker commissions.

Most of our customers fall into four categories (#3 was an unexpected surprise for us).

1) Startups who want to get the tax-savings of employer provided benefits for their co-founders. Sometimes a founder will even want to keep a COBRA plan but pay for it with company funds (remember the 25-40% savings we discussed earlier). 2) Companies getting ready to make their first hire and want to offer health benefits in a fast and easy way. 3) Distributed teams who have difficulty buying a company health plan for employees spread across the country. We were surprised when a European-based company approached us, looking to offer health benefits for their U.S.-based salespeople scattered across a few different states. 4) Small businesses who have deferred the health benefits decision, and have employees who are currently paying for their own health insurance with post-tax income.

We're seeing a surprising increase in signups due to coronavirus. Many startups and small businesses are scrambling to find a quick way to get their employees health coverage, and with us, their employees can get coverage even if they missed open enrollment at the beginning of the year.

Making it easier for employers to offer health benefits is a good start but, in the future, we want to help them get lower prices as well. We are looking into aggregating our users into buying groups to get big-company rates on insurance. Large employers receive discounts because they buy in volume. Buying groups are a very active legal topic right now — we're following along closely.

If you have experience managing health benefits at your own workplace or just have thoughts on how we can make the experience better for employers or employees, please reach out! We're keen to get the community's input, in the comments below or at hn@gosavvy.com.



As someone with a chronic illness, thank you for this. I don't want my employer to be responsible for my insurance. I want portability and privacy. I want more than just the options my employer decided to pick.

If this becomes a trend, we could see the individual ACA marketplace strengthened. Right now part of the problem is that they are missing a lot of the healthy people in the group market, which is partly why the big insurers have left the market - for example, the California exchange is missing UnitedHealthcare, Aetna, and so on.


Thanks! We appreciate it. We believe Savvy and the new regulations will strengthen the individual market.


I spent a few years as an insurance regulator (albeit on the P&C side) and I was following these regulations. I'm glad that you are out there evangelizing this, but I think in the long-run you may have to figure out how to provide additional value or you may be disintermediated. We are already at the point where we need to wring every little bit of unnecessary cost out of healthcare.


They didn't leave the market for that reason.

Aetna, for example, left to spite the government for blocking its merger with Humana, and lied about it: http://money.cnn.com/2017/01/24/investing/aetna-obamacare-hu...


This is great! As a founder, I have long felt employee-sponsored health care is awful. A company should not be required to be intertwined in the medical concerns of their employees. It is a very weird conflict of interest. I am solidly behind the complete unwinding of employer-sponsored health care plans.

Also insurers are very predatory towards small groups. There shouldn’t be small Or large groups! It’s a bogus way for insurers to price discriminate and cherry pick.

The other really weird thing is that monetarily employees do not fully value the employer health care contributions. And it’s even stranger when picking coverage for families. So the idea of being able to have a flat monthly “contribution benefit” really helps both sides have more transparency around the financial benefit of health care.

If market-based health care can ever work, it has to be in an efficient market something like this. This is great news and I agree it could be huge! Good luck with the launch.


I should add that at my last company we switched to a PEO mainly due to the advantages in health insurance prices and administration. JustWorks has been amazing. You might look at how they do the onboarding and maintenance of plans as a low-friction way to handle this. If you could partner w payroll companies you could integrate your solution completely into the hr onboarding process and get access to a huge distribution channel.


Appreciate the tip! Will definitely check out the Justworks onboard flow. I think partnering with payroll vendors would be a great idea.


The health plan rates available to individuals cost quite a bit more than ones negotiated by a big company or consortium of smaller companies.

When I last had to do my own insurance, it was $2200/month for a high end, lowish deductible plan that covered my family. Choice is nice, but the costs are so high now that I'd rather have the lower negotiated rates with less choices.


You are right, big-group rates are the lowest. Grouping smaller companies to negotiate lower rates is something we are actively pursuing.

Small group prices can, on average, be more or less competitive than the individual market, depending on geography. In recent years, the prices of both types of insurance have been trending towards similarity, but there is still substantial variation region-by-region.


>When I last had to do my own insurance, it was $2200/month for a high end, lowish deductible plan that covered my family.

That's probably not too far from what you'd get with an employer except you're paying the whole cost instead of them. My middle of the road employer plan costs $1250 for me and my spouse (not counting dental and vision). I think family was $1700 or so. And sounds like you were aiming for a decently better plan than what I have.


Are you including the portion the big companies pay (DD line on W-2?)

$25-26k a year for a low deductible family plan seems about right. I have a HD plan through my company and it costs roughly that including my HSA contributions.


Not just rates, but options. Before my employer added healthcare as a benefit, my options were getting worse and worse every year. The last year there weren't any PPOs available via the marketplace. (My employer plan is a great PPO however)


My experience has been the rates are within 20% of each other.

What does that $2.2k number compare to?


My employer subsidized is $650/month for a similar plan, but I don't have a view into what their share is. I'm sure the total is lower though. They have a lot more leverage.

10 years ago, I was paying $900/month for the same plan on my own.


You can find that information in box 12 code DD of your W-2.

https://www.irs.gov/affordable-care-act/form-w-2-reporting-o...


> For employees, we provide an in-app marketplace with access to every individual health plan, as well as vision and dental options. Employees can speak with licensed brokers every step of the way.

I really want to like you for taking a stab at solving this problem because it's a serious one for startups and small businesses, but I can't as long as you keep this approach. Shopping for insurance (even through a broker) is an extra layer of friction to the hiring/onboarding process and this needs to be removed.

In my experience, startups are bottlenecked by hiring more than anything today, and part of that is compensation/benefits. If you make it more difficult or more complex for startups to get people compensated and set up with benefits, they will decide to work somewhere else.


What do you envision is the best way to do this? Our approach is to present employees with a few options upfront that, behind the scenes, have been recommended by a broker for them. They can speak with their broker if want help understanding and selecting one of the recommended plans, or look at the wider market if nothing suits them.

We try to streamline the experience as much as possible, and put in a lot of work building an interface that explains the plan details in-app.

And you always have the option to tell one of our brokers "None of these work for me, I want to make sure Dr. Smith is in my network, show me more options".


Having been a small business owner who has had to shop, I would have loved the "CostCo" quality model applied. I know that would be really difficult for a startup with the state of our healthcare, but to me it would mean getting in the largest insurance pool possible with above average customer friendly choices making it easy to say yes. That also implies a very few options to chose from, and maybe ideally one (that gets you to the larger pool).

BTW costco quality also doesn't mean the absolute highest quality, just above average solid options plus using the volume to drive the affordability.


Are you describing HMOs? You have fewer available plans in exchange for cost savings with a large pool.


Not specifically. HMOs are more bringing in the services together with the insurance function - larger pools than many small business plans may be a side effect. But "regular" insurance should also be able to create larger pools - indeed some states specifically form small business health insurance pools to help make that community get better healthcare plans.


My guess is you would do it like most employers do, provide a small menu of options, have a default choice, and if you don't make a choice by a due date, enroll the employee in the default choice.


Yeah seriously! My employer pays 100% for a blue shield PPO with no deductible and fantastic coverage. It’d be pretty tough to leave them for a more frugal employer haha.


Congrats! How do you handle discrimination in your case? I'll give you an example: 50% of your employees are young and healthy and they opt out of the health plan offered and go with Savvy. How do you handle the remaining 50%, assuming that some of them are older, have cancer, or have kids with disabilities, diabetics or whatever. Would ANY health plan accept to cover only the sick and old? This is based a concept called mutualization. I'll be interested by your point of view, or if any of your clients came across cases like that?


To prevent this kind of thing from happening, regulations state that you cannot offer both Savvy and a traditional group health plan within the same "class" of employees (IRS-defined, things like full-time vs. part-time vs. seasonal, etc.). If you were to offer Savvy, you can scale your employer contribution based on age and number of dependents to help address the higher costs of healthcare for those employees.

Small groups can get large price increases if their members have serious health issues, and for them it can be cheaper to use us and get employees all the same tax savings, but buy on the individual market.


You really can't stop it without more regulation. It is also why Obamacare didn't work for a lot of people, payors simply pulled out of states or raised rates on existing customers.

Although ICHRA is a baby step forward, it is optional. Employers can offer this but they aren't forced, it isn't illegal. We need healthcare to be completely detached from employment. Employers should still be able to contribute to the HSA (no need for separate HRA) just like they do to a SIMPLE/401K and employees can spend it on any medical expenses they want. The HSA is portable and gives people choice.

We also need to move to reference based pricing (1.2 * Medicare) instead of the payors negotiating with each health system. This also gets rid of "out-of-network" as that just doesn't matter. This also removes all the brokers and other rent seekers from the system.

The last thing we need is to stop treating healthcare like insurance. Insurance products are for unlikely catastrophic events. You are going to need a checkup each year and a flu shot and you'll get a sinus infection. These are known and expected events. Being able to pay for these out of HSA gives good savings and insurance can be used to treat things like cancer and hospitalization and knee replacements. Medicare could also be expanded slightly to automatically cover an annual physical and age based cancer screenings. Then health insurance is mostly a risk management construct and since you are likely to stay with your carrier, they are incentivized to get you healthy and lose weight. Today, payors don't want to push on wellness since your employer will switch carriers each year looking for savings and the new payor benefits.


> Medicare could also be expanded slightly to automatically cover an annual physical and age based cancer screenings.

It doesn't even have to be Medicare. Just give everyone a $100 voucher for a physical every year and let them take it to any licensed physician. Then there will be some who do it for the $100, others who charge $120 but maybe it's worth the extra $20 from your HSA because it's 3 miles out of your way instead of 30 (and has to charge more because real estate costs more there).

The way Medicare "negotiates" prices involves a lot of wrangling and distortion and politics. Vouchers solve the same problem while still allowing people to choose to pay a little more for something they find to be worth a little more.


How about we add everyone to Medicare, adjust what it covers to be more relevant to the average person, and use the massively diversified risk pool plus minuscule administrative costs (compared to private insurance) plus price negotiation power to save trillions of dollars and keep everyone healthy, for the larger benefit of society?


I've always wondered why no Democrat running for president hasn't come up with an idea like this. Why not make Medicare for All cover everything coded as Preventive Care and your private insurance covers everything else. We already have the coding guidelines in place since private insurance doesn't charge a copay for Preventive Care items. Uninsured get something and private insurance only has to worry about the true catastrophe costs.


> use the massively diversified risk pool

Diversified risk doesn't reduce average costs, it only averages the cost across everybody. Doing this generally raises average costs significantly by making people insensitive to price, resulting in over-consumption, i.e. unnecessary tests and procedures. We already have this problem with employer-provided coverage, but covering more stuff makes it worse.

> plus minuscule administrative costs (compared to private insurance)

Most of the administrative cost of private insurance is related to investigating insurance fraud. Doctors and patients can still collude to claim procedures were done without actually doing them and then keep the money, so somebody still has to do that. Putting it in the police budget instead of the Medicare budget is an accounting difference. It doesn't actually save the money.

Also, the administrative costs of private insurance are only a small percentage of overall healthcare costs.

> price negotiation power

Passing a law that everybody has to pay taxes for an insurance program which then out-competes private insurance by having a taxpayer subsidy and becomes a monopsony is not "negotiating" prices. It's price controls. It allows Medicare to set whatever price they want because the provider's alternative is having no patients.

They can absolutely dictate lower prices that way, but then more providers go out of business. It's less profitable to make new drugs and new medical devices, so fewer companies do and we get fewer new drugs and new medical devices. Things that could have been cured then have to be treated. How much does that cost, in terms of both money and lives?

Also, how does it address the real causes of high healthcare costs, like the shortage of doctors (and medical residency slots), or the difficulty of getting generic medicines approved by the FDA without a patent holder to pay for the clinical trials, or the lack of price transparency that causes patients to choose providers without respect to cost differences?

> for the larger benefit of society?

How many programs claim to be "for the larger benefit of society" and then go on to be worse than the status quo?

Once upon a time it was easy to point to bread lines as an example of this not working. Today it's more subtle. First they regulate private industry in ways that produce inefficiency and reduce competition, then the effects of bad regulations are used as evidence that the market is broken and we need more regulations.


> Would ANY health plan accept to cover only the sick and old?

Yes, of course. Would any health plan charge the same premiums to cover only the sick and old as it would to cover only the young and healthy? No, but how is that relevant?


Not sure where you are but healthcare companies in the US decline to cover companies if they don't cover most, if not ALL employees, just to avoid discrimation


This is nice for remote companies. We went to the pain of trying to get a good price Kaiser group plan but found out that Kaiser doesn't operate in other states that we have employees in.


Thanks! We have definitely found we are a good fit for remote companies with employees in multiple states. If you don't mind me asking, what did you end up doing for your health insurance?


So we're adding another middleman to the healthcare system? It seems like we should be working toward the exact opposite of this. I view any service like this that makes money from the healthcare industry but doesn't actually provide healthcare as a huge inefficiency that will further increase the price of healthcare. What's next? A startup that helps you choose between these middlemen companies?

This insanity has to stop. I want to be able to get healthcare and pay the people providing it directly and know my costs up front. It's as simple as that when it comes to healthcare. As for "insurance", I don't want to go bankrupt if I get cancer. These are two separate issues. Insurance should not be required for healthcare.


We agree that less distance between the buyer and the end user is better. In our case, the middleman we are removing is the employer. With us, employers are no longer picking specific health insurance policies on behalf of their employees. Instead employees are purchasing them directly through our app, but still reaping the significant tax savings of employer-provided health benefits.


One of the key benefits of employer-sponsored health insurance for me is that I don't have to shop for health insurance. Talking with my self-employed friends and the ridiculous number of options (which are all designed to screw you anyway when you get really sick) makes me want to never have to go through that process.


As you say, the sheer number of choices can be overwhelming. This is why we have our brokers, who are experts on the nuances of health plans, recommend a few plans for each employee - we do the shopping for most employees, and the power users can pick for themselves if they like. Employees can always chat with us in-app as well.

If you work for a large employer, you have benefits professionals who spend all year thinking about this - we work with small employers who don't have these kinds of resources and are happy to offload it onto us.


It’s a great idea to help small employers! I know small employers that want to offer health insurance benefits to be able to compete with bigger employers, but don’t have the HR hours or budget to deal with COBRA and enrollment and non discrimination testing.


Thanks! If they are still looking to offer health benefits, we would love to speak with them.


That isn’t a benefit at all. Not to mention I don’t see why an employer has any less incentive to offer a plan that “screws you”.

Anyone can easily use healthcare.gov to find a plan appropriate to their needs. And you’re healthcare providers are not tied to your employer, in case you leave your job.

And any employer that doesn’t offer HSAs is really screwing their employees by not giving the option of the best investment vehicle available to Americans.

An additional benefit is your compensation gets more transparent, as you can easily see the dollar amount of the benefits you’re receiving prior to accepting job offer.


One of the key disadvantages is that you don't get to shop for health insurance, too. This becomes obvious when you change jobs/get bought out and suddenly your dentist or pediatrician isn't covered.


Having recently been through this, I appreciate the push to support small business in what is a confusing and stressful area of administration. Inherent support for distributed teams is also a nice perk.

As others have mentioned, the high cost of individual (e.g. Marketplace) insurance is one obvious drawback that remains. Even with 1 non-owner employee you can get better rates through e.g. simplyinsured.com

However, the monthly recurring cost strikes me as high. The major emphasis seems to be on setting up and picking a plan; to be slightly cynical, is this just the SaaS-ifaction of what would otherwise be a one-time setup fee?


Suril here. We think of our service as an outsourced benefits team member. We handle ongoing payments and issues with carriers (which are surprisingly common), payroll adjustments, tax support at year end, and all employee questions.

Would you prefer to pay a fixed, upfront fee?


Personally yes, I think that'd be fair. Similar to how I don't pay my patent lawyer or even accountant monthly. Presumably many things change as a business grows, but this is a (very) small business perspective.

Related, what happens if I decide to drop Savvy?


One concern I have is that you're targeting startups and small businesses, but what happens when the company grows? I imagine they'd be able to get much better pricing if they switch to a more traditional arrangement, but then employees would likely be upset that most of them will have to change plans.


One side effect just to think about, i wouldn’t take employer coverage because I’m covered by the VA, so any amount of premiums is simply an added cost, plus the large deductibles that often come with most health plans now.

However this type of system I would probably be incentivized to get something for my $500 per month. So I would probably elect to get some additional coverage even just the bare minimum without going over. This has good and bad side effects, one is that now I cost the employer $500 per month while before I was 0, but at the same time it’s better for the health plan as an under-utilizer to keep the overall costs of the plan low.

Would ancillary plans be eligible such as dental or vision or is it limited to a Health plan?


As long as you are enrolled in health coverage (whether yourself, or on a spouse's plan) you can spend your employer's health funds on dental and vision.


So what is this providing over simply cutting a QSEHRA check to your employees?

Seems like it’s complicating something that requires nearly zero paperwork already. Just cut a check and make sure it’s uniformly calculated across your workforce.


The QSEHRA was kind of like the beta version of the new ICHRA. Many of its limitations have been lifted with the new regulation. QSEHRAs are restricted to under 50 employees, and have caps on how much employers can contribute (~$420 / single employee). We don't have those restrictions. Also, any extra employee contributions would still be taxable if you were to just cut QSEHRA checks as an employer.


As an employee whose has been on the receiving end of this, I won't work anyplace that does it. I'm sure I'm not the only one.


Honest question as someone who's never worked at a place that does this -- what left you feeling negative about it?

Are the marketplace plans substantially worse than the employee plans, or are there extra caveats that come along with QSEHRA, or was it something else?


My marketplace options were bad, expensive, and numerous. Coupled with relocation, I had next to no information about what plans/providers/networks were decent, and had a very short time to research and decide about what to spend on.

Routine services were ok (I did splurge a bit to have low specialist and prescription copays). Dental was not affordable.

Going to a different job that took care of finding decent coverage options that fit the company and location made my life a lot easier and improved my quality of care and out of pocket expenses, while removing much of the stress in finding a healthcare provider that fit my needs and budget.

That's why I won't do it. It's too stressful, too expensive, and the quality of the plans are shit.


They’re substantially worse. ACA plans have worse networks, higher deductibles, and higher max out of pockets.

Imagine if they didn’t? No employer under 50 employees would bother getting group coverage as they could get better coverage for less via the QSEHRA route.


I had ACA coverage before we offered group health insurance to our employees and did not find these things to be true: the network for my ACA silver plan was the same (fine) network as we get now, the deductible options are the same (but I was opting for higher deductibles to go with an HSA on the ACA plan, which is what I think most startup employees should do), and the out-of-pocket costs were the same.

I suspect that a lot of people alarmed by ACA costs are really just observing that their employers were subsidizing a lot of stuff for them. That's true! Employers who give you group coverage directly are usually giving you a shadow pay raise in the background to make the numbers look better!

But for startups, the difference between the individual market and the small group market probably aren't usually that big --- as you'd expect, since a small startup isn't really aggregating much risk.


My POV (from GA) is that this is going to be highly state-dependent.

For example, the first couple years of the ACA there were N vendors providing ACA plans materially similar to small group plans. Today, most of those vendors have abandoned the individual market. So the quality of plans/carriers available to ACA purchasers vs small groups is vastly different today.

In 2015 it was the case the $500 in the individual market was roughly equivalent to $500 in the small group market. Today, $500 (or $1000) spent in the individual market won't buy you the same coverage as $500 in the small group market.


As a sibling comment points out, the value of ACA plans may vary quite a bit from state to state. I don't know how it is elsewhere, but here in Colorado the major insurance companies only provide a special, lousy version of their product on the marketplace. It's not uncommon to find health providers that claim to take Anthem or Cigna insurance, for example, only to show up and be told that "Anthem Pathway" and "Cigna Connect" don't count. Astonishingly, they don't seem to be willing to sell regular plans to individuals for any amount of money. (Source: self-employed.)


That's common in the small-group market too: the insurers have a network they advertise, and then smaller subset networks they offer for a lower price. So, I know it's true that you have to be careful not to accidentally subscribe for the small-network version. It's definitely not the case in Illinois that the large-network plans aren't available on the exchange; they are. Couldn't tell you about California or New York, though.


My healthcare.gov options were easily better than employer offered options. Especially if an employer doesn’t offer an HSA plan, that’s tens of thousands of dollars out of my pocket.


I can't tell from the website, but can I offer different amounts to different employees?

For example, can I offer $2000/mo to someone with three dependents and $500/mo to a single person?

ie, $500 per family member.


Yes, you can do exactly as you describe. I'll make that more clear on our website.


Ok cool! So I went through the signup flow and got to the last step that creates the docs and charges me a $100 setup fee, but I'm still not clear on how the program works.

Will this be deducted from their paycheck or from my account? Where will that money come from if I deduct from their check? Do you integrate with Gusto?

I'm just not at all clear on the logistics of how the money moves from my company to their health insurance company and what the steps in between are, especially since they already have post-tax personal health plans.


Apologies - We usually walk customers through the setup over the phone, definitely needs some work to be fully self-serve. We appreciate the feedback.

To answer your question: The premiums will be deducted from your account, and any extra employee contribution would be deducted, tax-free, from the employees paycheck. We integrate with Gusto to set this up for you.

I am happy to walk you through the specifics: kev@gosavvy.com


No worries, I understand. I think I'm all good now. Maybe just some text on that final page with these details would be great.


Setup fee?

Why not offer a free month. The lockin is automatic once they go through the process of setting things up.


This is a good point - we can do a better job demoing how the product works before you buy. Although it looks immediate on the site, we don't currently charge the setup fee until we check in with our customers and make sure they are happily set up.

The reason right now is that we work with outside experts to draft and review the legal plan documents for every customer that signs up. Because this is such a new thing we think it's worth spending extra to be sure we are buttoned up from a compliance standpoint. This has an upfront cost we need to cover. Once we bring this in-house we can think about the pricing differently.


If we could see the return of individual HSA plans to the marketplace, this would be truly incredible!


It's likely that you do not have family members with chronic conditions.


I would much rather pay $5k/year guaranteed maximum then 50% cois if I had a chronic illness.


In Florida individual HSA plans (with a large network) are still available, and they actually make sense for families with chronic health conditions. It's still a jaw-dropping amount to pay, but you pay even more any other way without a larger employer sponsored plan.

Source: I spend >$30k each year on my family's HSA plan premiums and deductible, and I run the numbers on every option that has the network we need every year, and this really is as good as it gets.


I disagree a bit! If you're healthy, having a 'liability only' health insurance plan makes a lot of sense, and it it's beneficial for to the insurer to pack a bunch of healthy people in with expensive ones. I think PPOs/HMOs cause more problems than they solve


Where are individual HSA plans not available on healthcare.gov?


Depends on your state. A lot of health plans got burned by the 'unlimited healthcare' clause of ObamaCare and the only way to drop an expensive individual was to drop the entire state. This in turn reduced competition, giving the last survivor in a market where they could charge whatever they want because it was the only choice, sending prices through the roof. We just had two new players enter, but they aren't offering HSAs.


> A lot of health plans got burned by the 'unlimited healthcare' clause of ObamaCare

I would say this is inaccurate. They got burned by Congress allowing employer based groups to exist, therefore removing much of the healthy population from the insurance pools for the public (whose employers don’t offer insurance, or who aren’t employed). If everyone was dumped on healthcare.gov, there would be plenty of healthy lives to offset the sick lives for a viable insurance group. Maybe not in the smallest states, but it hasn’t made sense to me to separate insurance by state either.


For whom? Because HSA plans are almost always associated with bad health insurance options.

If an HSA plan worked for you, chances are you are young and healthy and don't realize what would happen to you financially if you needed regular healthcare service under these plans.


Anyone in a high tax bracket will likely come out ahead on an HSA/HDHP (high-deductible plan). We’ve had some “big” years in terms of medical expenses and I’m confident we’re still ahead with the fully funded HSA account.

The key is you don’t pay for healthcare expenses with the HSA, but instead pay with after-tax funds and save the receipts. Later (many years later), you can take out the HSA money and spend it in retirement tax-free (up to the cumulative amount of medical receipts you’ve paid and accumulated).

Used this way, it’s a retirement account (one with hands-down the best tax treatment), not a health care savings/spending account. To get it you have to have a HDHP and cover the expenses along the way.


That's the plan here. HSAs align a lot of interests between insurers, consumers, and doctors. Unfortunately Uncle Sam is left out so I don't expect a lot of support over the upcoming years.


How does this compare in cost to startups using justworks that has better negotiating power for cost savings in the insurance even with low amount of employees?


Choosing a PEO also means that you are outsourcing all your HR functions - payroll, retirement, benefits, etc. Part of that includes large group insurance prices. In return, you pay a per-head fee to the PEO.

If cost is the primary driver for your decision the important thing is to compare the PEO fees vs how much money you will save on the discounted insurance. We have helped a few companies do this analysis - On a pure cost basis, we are a better option for some, PEOs win for others. Feel free to reach out to hn@gosavvy.com if you want advice on your specific situation.



AFAIK this sentence is a bit dishonest. Justworks is still a PEO, they are just not a CPEO. CPEO is a PEO that is certified by IRS to be in excellent standing, it's not a requirement.


I believe any efforts directed on pushing more and more money into the already heavily overfunded, corrupt healthcare industry, are counterproductive and not going to fix anything. Give them more money and they just increase the prices, they are at the controls anyway.


https://www.takecommandhealth.com/ is an existing option for an ICHRA or QSEHRA. I am not clear what savvy is offering that isn't offered by them.

A professional employment organization (PEO) is required to get group rates for health insurance as a small business. PEO's handle more than just health insurance; they can also handle 401k's, disability insurance and remove the need to register as a foreign corporation in each state that your employees live in. If anyone has recommendations here I would love to hear them.


Association health plans are a way to group small businesses together for large group pricing, without using a PEO.

https://www.dol.gov/general/topic/association-health-plans

We think other companies offering ICHRA services are a good thing. It's a new option that can help a lot of people, and more vendors will spread the word faster. Savvy works a little differently than the existing solutions.

Instead of a reimbursement-based approach, where employees pay insurance premiums themselves and submit them for reimbursement (like a business expense), we manage the payments for employees. This means the insurance bill is paid by the employer and any extra employee contribution is deducted from payroll. We do it this way so that the employee contribution is also tax-free.

We are also investing heavily in helping employees find the right plan. Behind the scenes our brokers are recommending plans for every employee, and we are building out tools that help employees do things like find a plan with a specific doctor or hospital in network.


I saw that it's legally possible to form an association health plan. I don't think there are very many of them, or if there are, they are not public organizations.


You are right, some of the regulations around association plans were only recently decided, so they are not widespread. We are very interested and working with some experts in the space to better understand how we can leverage them.


Does Savvy provide plans with Health Savings Accounts?


Yes, we give access to any ACA-compliant plan on the market - many of which can be paired with HSAs.


Mad respect. Keep at it!


As someone who has had to shop for health insurance before, how am I supposed to just "buy any insurance I want"? On the private market? That doesn't work for a lot of people. For example, a person who is already pregnant will not be able to simply buy health insurance, because nobody sells it.


We have an in-app insurance market that offers every ACA-compliant individual health insurance plan in the country, and you can speak 1-1 with a broker to help guide your decision. In the case of someone who is already pregnant, ACA-compliant plans cannot deny you coverage.


That's true but it's also true that the plans need not cover maternity. There are tons of ACA plans that don't. And in "markets" with one player they can just name their price. None of this is your fault of course.


Are you sure about that? healthcare.gov seems to suggest otherwise [1]

> Maternity care and childbirth — services provided before and after your child is born — are essential health benefits. This means all qualified health plans inside and outside the Marketplace must cover them.

[1] https://www.healthcare.gov/what-if-im-pregnant-or-plan-to-ge...


There are plans that are exempt from ACA's "requirements" because of course there are, and the current administration has used its rules-making powers to expand such exemptions. These are not limited to backwater states with evil administrations. At this very moment there are plans on California's ACA market that are exempt and do not cover maternity.


It seems like all you have to say here is that there exist ACA-noncompliant plans. Yes, that was always the case. Why would you buy one of them? The major reason people end up in exempt plans is that they somehow miss enrollment (or have a payment snafu that gets them bounced from their compliant plan --- ask me how I know that). But this product appears to generate a new enrollment window; you can just buy ACA-compliant marketplace plans with it.


You would be surprised how common missed payment issues are. Many carriers will only notify you via paper mail, so it's easy to miss. We manage the carrier payments for all enrolled employees to make sure that this doesn't happen.


It happened to me. :)

I managed to avoid an exempt plan when BCBS screwed up my auto-pay. Ironically, I did that by leveraging a mistake I made when I first signed up for an ACA plan: I'd mis-entered my kids information, which screwed up the registration, and when I called for support to fix the problem the Marketplace team just created a new registration for me. After BCBS screwed up, we were able to use the original stale registration to enroll in a new plan. I got pretty lucky: the exempt plans retain the ability to DQ applicants for preexisting conditions, and while my family is healthy, my daughter had an unexplained seizure when she was 4 and is, for all intents and purposes, excluded from exempt plans.

The thing I think people don't know and really need to understand is that if you let your health insurance lapse, you can't simply pay up to reinstate it; you can only alter your insurance during qualifying events. That's because if you could lapse and then pay up later, lots of people would exploit that to avoid paying for insurance until they needed it, which defeats the purpose of insurance.

None of this has anything to do with your startup, of course.


IIUC, there’s no denying coverage for any reason during open enrollment. Are you referring to applying to get insurance mid year? If so you’re likely out of luck even if you’re healthy as there’s no mandate to force selling it to you.


FYI, when an employer signs up with Savvy this qualifies as a special enrollment period for all employees. This allows them to enroll in health insurance mid-year.


Does this also work for insurance alternatives that qualify as having insurance on an 8965?


Are you referring to a health share program? In order to spend your health stipend tax-free, you must be enrolled in a plan that has Minimum Essential Coverage. Paired with an MEC plan, you could pay for medical expenses tax-free as part of a health share.

https://www.healthcare.gov/glossary/minimum-essential-covera...


Makes sense. Thanks!


I use TakeCommandHealth (https://www.takecommandhealth.com/) for this. How would you compare Savvy to their service?


We also leveraging the ICHRA, but Savvy works a little differently.

Instead of a reimbursement-based approach, where employees pay insurance premiums themselves and submit them for reimbursement (like a business expense), we manage the payments for employees. This means the insurance bill is paid by the employer and any extra employee contribution is deducted from payroll. We do it this way so that the employee contribution is also tax-free.

We are also investing heavily in helping employees find the right plan. Behind the scenes our brokers are recommending plans for every employee, and we are building out tools that help employees do things like find a plan with a specific doctor or hospital in network.


Trinet is a great existing option for smaller companies, particularly if you need other benefits as well


What's to stop me from receiving a $500 benefit tax-free and buying a $250 plan?


The money your employer gives you can only be spent on insurance or medical expenses. So in your example you can buy the $250 plan and have $250 / month leftover to pay for prescriptions, doctor visits, or other medical expenses. You wouldn't be able to pocket the remainder as cash.


I'd think you should be able to do that and put whatever is leftover in an HSA.


Correct, employers can pair their insurance reimbursements with HSA contributions if they wish.


Health insurance should have nothing to do with your job.

THAT is the problem the USA needs to solve.


How does this reconcile with the current system for more established firms where employers typically contribute a substantial amount towards subsidizing employee healthcare plans?

Not to be a downer, but this feels like an offramp from our current system down to an even worse one, one where employers can now substantially cut back on employer contributions towards health insurance. It may be great for your success, but it just feels like it may prove to be a net-negative on US healthcare coverage generally because of the loss of collective bargaining by employers on behalf of employees, assuming the model takes off.


We are really focused on providing this as an "on-ramp" for small employers. Providing large employers an "off-ramp" isn't a use case we have seen much interest in. However, there is an interesting historical precedent with retirement plans, which suggests that there can be systemic benefits that come when employees have more control. Pre 1978, employers offered pensions as a retirement benefit, and like health insurance today, they were selected and managed by an employer — and all kinds of bad behavior resulted in this misalignment of the buyer and the beneficiary. 401(k)s were the consumer-driven answer to this, allowing companies to offer tax-free funds that the employee could manage themselves. Since 401(k)s were easier for employers, the number of businesses offering retirement benefits grew significantly, and the number of employees reaping the tax benefits grew as well.


I see your point, but to highlight a critical point of comparison: that's emblematic of the risk to healthcare.

Pensions were an actual benefit to employees, largely subsidized by employers and taking into account various employment factors e.g. length of employment, salary, etc. With the advent of 401k, that expense was shifted almost entirely to the employee save for a remaining "match" benefit that the employer still covered.

Retirement and healthcare are two areas where people are generally unable to operate with sufficient foresight, opting for plans and financial decisions that make less long-term sense.

Hopefully you see my concern. It's not in your investors' best interest for you to cap out the size of businesses that can buy into your service, but (and this is me dreaming) if you re-charter as a public benefit corporation toward this end, you may successfully build a supportive grassroots coalition to drive you forward within your target market (small businesses).

---

Beyond that, there might be value in your team offering collective-bargaining-aaS on behalf of your growing small business clients. That way you're extracting value not from employers/employees but from the insurance industry instead.


We are extremely interested in engaging in group bargaining for lower rates and are actively working with experts who have experience doing this. A recent federal ruling has opened the door to doing this across state lines, which could be very powerful.


> We are extremely interested in engaging in group bargaining for lower rates and are actively working with experts who have experience doing this. A recent federal ruling has opened the door to doing this across state lines, which could be very powerful.

This is nice. Infinite power to you if you find success with this angle; I'd support it.


[flagged]


Please don't take HN threads further into ideological flamewar.

This guideline is worth remembering in a case like this: "Please respond to the strongest plausible interpretation of what someone says, not a weaker one that's easier to criticize. Assume good faith."

https://news.ycombinator.com/newsguidelines.html


> Retirement and healthcare are two areas where people are generally unable to operate with sufficient foresight, opting for plans and financial decisions that make less long-term sense.

This applies to large organizations also, because they are made up of people. See the underfunded pension debt of basically all city and state governments in the US. And the countries cutting pension benefits and raising retirement ages.


Pensions are fantastically unsustainable. 401(k)s are much more responsible -- it's your money, you don't have to depend on a new crop of people funding your pension.


Pensions are fantastically unsustainable

How so? Annuities are the best-understood financial instrument of all. Of course financial projections fail if the participant pool is too small (vide Philadelphia with the rotten industries at the core and office parks at the periphery), but that is a political decision and could be fixed.


Financial projections fail because no one knows the future of the economy and mortality rate decades into the future.

Which is why they failed and almost every state and city government is in unstated debt via their underfunded defined benefit pensions.

It’s also easy to steal from pensions under the guise of plausible deniability so the mechanism itself is broken, the people 30 years into the future have no way of keeping the people 30 years in the past in check.


> Not to be a downer, but this feels like an offramp from our current system down to an even worse one, one where employers can now substantially cut back on employer contributions towards health insurance.

Keeping the benefit costs opaque by tying it with employers is what allows these shenanigans to happen. I can tell my insurance company to reduce covered providers, adjust deductible and oop max and copays if I want to reduce their compensation. But the employee doesn’t know the numbers so they can’t figure out if I cut their pay or not.

By decoupling this and making all pay straight cash, it would give the employees a better position at the bargaining table. Price transparency is always good for the little guy.


Brave to do a startup when many are agitating to completely get rid of for profit health insurance in the US.


hopefully this will make the actual costs of private health insurance more clear. right now right-wing media emphasizes the cost of public health insurance, which sort of works because the cost of private health insurance is hidden in the company's balance sheets instead of individuals'.


I was thinking the same.

Especially when working in a very regulated field. Who knows if ICHRA will last, maybe the next administration will scrap it. Kinda like how under Obama they had the individual mandate but Trump ended it. However some states have added an individual mandate for state residents since the federal one was eliminated, like MA, NJ, VT, CA, RI and DC. But there's still going through the courts as this whole individual mandate thing might have been unconstitutional in the first place, so those states might end up dropping them at some point again.

Plus I know there's SaaS apps to handle payroll and some of them integrate health care options. Seems like people don't like messing with this sort of stuff, will buy an option they think is safe and easy to handle and move on to their actual product unless they hired HR people with experience in this area who can be dedicated to managing this stuff. Seems like when it comes to some of these tasks of running a startup, you need some adult supervision. Might be a good programmer but all the ins and outs this and related stuff can be a huge distraction.

I guess since they had a background in HR and stuff doing a startup like this would be a bit easier than say me trying to do this...

Then another big thing even if you have insurance, who knows if you end up actually using it for anything if something won't be covered and then you get a big surprised bill. I feel like the whole in-network and out of network thing is the biggest scams. Say you looked on Google for the best Doctor, Dentist, specialist, etc and found one you liked you got to check the book they send you to see who's covered. Then another thing is a hospital can be in network, but someone like the anesthesiologist is out of network. Then remember seeing someone got charged $10 for an individually wrapped cough drop, when you could of just bought an entire bag at the local pharmacy.

So seem's like picking a plan out of some options sounds better though.

Also wonder since the advice with employees if someone quits, they say disable all accounts. Wonder if companies still have like a separate account for HR since don't some companies offer a web portal for insurance, probably also COBRA would be in that portal. However some companies this is all pen and paper but digitizing things something to think about... Like someone I know that worked at a factory, all this stuff was a packet you'd fill out with pen and paper and turn it in to someone in the office area. But I'd imagine tech companies would want to digitize a lot of this, and for remote teams that makes even more sense.


Agreed healthcare is changing. I will say, however, that the ICHRA was one of the few healthcare related initiatives with pretty strong bipartisan support. The SBA (Small Business Administration) lobbied for it.

To your point on employees quitting - one of the benefits of Savvy is that if you change jobs, your insurance can stay with you as it is no longer tied to your employer.


Interesting, so sounds like that regulation will stay unless some radial major change like some candidates are promising but who knows, plus the whole socialized medicine thing is a huge debate anyways. Some people say they love there's in Europe and Canada, yet there's some horror stories too like long waiting lists. I kinda feel either our system and the other systems none are perfect unfortunately.

Sounds like other businesses are built around specific regulations too, like tax software so I guess it's probably common and adds value since not everyone reads or understands everything, and a ton of this sort of stuff is probably easy to screw up if you try and do it on your own without the right tools or people helping. So sounds like when things change they got to follow the news of new stuff, catch up and implement things.

However I'd think some of those software providers are used to changing things year to year. But also wouldn't surprise me if they have some sort of framework in place to make changes without rewriting code all the time. Sounds like a similar story with some of the big ERPs, seen a post on HN recently talking about how those can get messy too.

I guess similarly to if you build on top of Facebook or Apple though, things change when you don't own the platform but they seem to have much better APIs since (It seems a lot of gov stuff is still pen and paper), examples and documentation. Plus if you mess up your iPhone app, chances are they won't publish it and get delayed so less draconian.


[flagged]


Imagine being excited to "go to market" to buy health insurance.

In the same way that I don't want to have to shop around for fire insurance in case my house is burning down, or look up water suppliers when I buy a home: I simply want the state apparatus to handle these sorts of details.


Oh wonderful - more for-profit exploitation of people's need for healthcare. This business model is only possible because of deregulation by our current Federal Government.

I hate to sound mean, but I really hope that this business fails. I know people worked hard on this with an expectation of a financial return, but 68,000 people die every year because of this illusion of choice being exploited here, and if we can fix the system and eliminate the health insurance industry altogether we're all be better off.

The problem with ventures like this is that they claim to be healthcare companies, but their entire model is based around minimizing expenses and maximizing profits. Absolutely no emphasis is put on ensuring that human beings get the healthcare they need without going bankrupt - just that employers can pay as little as possible and insurance companies can get as many members as possible.


Almost all of our current customers are using us to offer health benefits to their employees for the first time.

I understand there is frustration with the larger healthcare system. No question there are large, systemic challenges. We saw a problem that SMBs weren't offering health benefits, and felt like there was a solution to help them. That seemed preferable to waiting on the sidelines for a complete overhaul of US healthcare.


That's the thing: Your customers shouldn't even be part of the equation.

Healthcare is a HUMAN right, not a workers right or a "if you have enough money to pay for it" right.

Ideally, your customers and their employees shouldn't have to worry about this at all. You are just another middleman standing between human beings and their health.

I see no reason you should exist. You aren't innovating or making the world better. Clearly your purpose extends no further than to create profits for shareholders.


Please stop taking HN threads into generic ideological flamewar. These angry, generic discussions are all the same, and not what this site is for. We've had to ask you about this repeatedly already.

https://news.ycombinator.com/newsguidelines.html


I don't know the details of the new law, but separating healthcare from employment is a positive step towards fixing the system.


Unless this can be used by employers to move from paying for an employee's healthcare, to giving them a smaller amount to buy their own.


People own Kias and Lamborghinis.

People eat at Popeye's and also at Whole Foods

No one bats an eye as long as both cars work as advertised and the food is edible.

When did it become mandatory for employers to pay for lmborghini-level service? ?


This can lift a lot of employees in small companies from having no health insurance to having at least some level of coverage, and it seems to do so with minimal hassle for the employer. If you hope this fails, you're hoping those employees continue to have no real means of getting health care.


> I hate to sound mean, but I really hope that this business fails.

I feel bad saying this, but I'm inclined to agree. Part of the value prop with mid-large businesses subsidizing healthcare is the ability to bargain collectively. Individuals can't do this, and just paying that employer contribution to individual subscribers for them to find their own healthcare plan will result in net-negative benefits year over year.

The more I think about this, the more this startup concerns me.


You guys keep saying you hate saying this and feel bad saying this, yet you've each posted repeatedly and your comments already make up a third of the thread as I write this. That's because reflexive comments on divisive topics (like healthcare) are the easiest to write and tend to fill up the threads early on.

Let's not have yet another predictable flamewar about U.S. healthcare. It will just turn into the same flamewar as the other flamewars, which is something we try in general to avoid on this site. Meanwhile there's something specific to discuss about this startup's particular model, regardless of where one stands on the brokenness of the overall system.

https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...


An argument can be made that the model shouldn't exist in the first place, and part of our comments here are to see if we can steer the founding team towards an alternative that extracts value from a different target, in this case the insurance companies rather than individuals or SBs. In a perfect world, YC wouldn't be hedging in favor of a deteriorating healthcare system in the US by betting on this concept, but that's spilled milk under the bridge, so the goal now is to help point the venture a bit differently.

Regrets if you view it as non-productive, but the comments are certainly intended to be (especially my latest one prior to this comment I'm posting now)


If you mean the subthread at https://news.ycombinator.com/item?id=22527801, that's indeed much better.


Appreciate you.


We absolutely want to use our platform as a base for negotiating lower prices. Currently our customers have 0 negotiating power and can actually get serious price increases if a single person in their group gets sick. For employers in this situation, it's often cheaper to use us and get employees all the same tax savings, but buy on the individual market.


Thanks for posting this. I'm looking forward to seeing this service offering as your customer base increases.


Small and medium businesses have very, very little leverage in negotiating health insurance costs. At best, they just switch to a new insurer every year as prices change.

In most cases, an option like this is better than nothing, which the founder has already pointed out is a lot of their current base.


> Small and medium businesses have very, very little leverage in negotiating health insurance costs. At best, they just switch to a new insurer every year as prices change.

Right. And that's why I wish a startup like this would instead be focused on helping s-m businesses bargain for more rather than extract from less.




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